Privacy statement
Hospitality Product Solutions Ltd, located at [Insert UK Address Here], is responsible for the processing of personal/company data as indicated in this privacy statement.
Contact Details:
[Insert UK Address Here]
Phone number: [Insert Contact Number Here]
[Insert Website URL Here]
[Insert Data Protection Officer’s Name Here] is the Data Protection Officer at Hospitality Product Solutions Ltd and can be reached at [Insert DPO’s Email Here].
Personal Data We Process
Hospitality Product Solutions Ltd processes your personal data when you purchase products/services from us or when you provide personal data to us. Below is an overview of the types of personal/company data we process:
- Contact details: Company name, first and last name, gender, address, phone number, email address
- Payment details: Invoice ID, billing address, bank account number, VAT number
- Shipping address for delivering our products
- IP address
- Information about your activities on our website
- Internet browser and device type
Purpose and Basis for Processing Personal Data
Hospitality Product Solutions Ltd processes your personal/company data for the following purposes:
- Processing your payment
- Distributing newsletters and/or promotional materials
- Contacting you when necessary for service execution
- Informing you about changes to our services and products
- Enabling you to create an account
- Shipping your products
Hospitality Product Solutions Ltd also processes personal data when legally required, such as data necessary for tax filings.
Special and/or Sensitive Personal Data
Our website and services are not intended for individuals under 16 years without parental consent. However, we cannot always verify the age of visitors. We encourage parents to monitor their children’s online activity to prevent the collection of data without parental consent. If you believe we have collected personal data of a minor without such consent, please contact us at [Insert Contact Email Here], and we will delete the data.
Automated Decision-Making
Hospitality Product Solutions Ltd does not make decisions with significant consequences for individuals based solely on automated processing. Such decisions are always reviewed by a human representative.
Programs and Systems Used
- Email Communication: We use a secure, web-based mailing system for newsletters and communications. Your email address is stored here with appropriate protection.
- Online Bookkeeping: We use an online bookkeeping system to process orders and invoices, storing your billing information with adequate protection.
Data Retention
Hospitality Product Solutions Ltd retains your personal data only as long as necessary to fulfill the purposes for which it was collected. Retention periods are as follows:
Data Category | Retention Period | Reason |
Phone number | > 7 years | For possible after-sale services |
Email address | > 7 years | For possible after-sale services |
Other personal data | > 7 years | For possible after-sale services |
Payment details | > 7 years | To comply with tax regulations |
Sharing Personal Data with Third Parties
Hospitality Product Solutions Ltd shares your data with third parties only when necessary to execute agreements or comply with legal obligations.
Website Use and Cookies
Hospitality Product Solutions Ltd uses cookies to:
- Remember the language preference of the visitor
- Enhance website security (e.g., protecting the quotation form from bots)
We use Google Analytics with privacy-friendly settings. For more information, please refer to Google’s Privacy Policy and the Privacy Policy of Google Analytics.
Access, Edit, or Delete Your Data
You have the right to view, correct, delete, or transfer your personal/company data. You may also withdraw consent for processing or object to our data processing practices.
To request access, correction, deletion, or data transfer, or to object to data processing, please contact us at [Insert Contact Email Here].
To verify your identity, we ask you to include a copy of your ID with your request. Please mask your photo, MRZ (machine-readable zone), passport number, and National Insurance number (NINO) for privacy protection. We will respond within four weeks.
Filing a Complaint
If you have concerns about our data practices, you may file a complaint with the UK Information Commissioner’s Office (ICO), the national data protection authority.
Data Security
Hospitality Product Solutions Ltd takes the protection of your data seriously, implementing measures to prevent misuse, loss, unauthorized access, and disclosure.
Our website uses a reliable SSL Certificate (Secure Socket Layer) to secure data transfers. All web page URLs begin with https, and a padlock icon is visible.
If you suspect any security issues or misuse of your data, please contact us at [Insert Contact Email Here].